Nice work on your new jewelry! We hope you’ll treasure it for the rest of your life. Because what’s in that little box over there is meant to outlast the hills, and with just a little care and love, it will.
So generally take it off when you’re shredding Baja on your dirt bike, put it to the side when you’re crushing El Capitan & leave it in the safe when you’re soaking in a chlorine pool & kneading that sourdough loaf.
You get the gist.
GOLD, DIAMONDS, SAPPHIRES, RUBIES
Notice a little fuzz on the underside of your beautiful rose cut diamond or maybe in the halo pavé? Mix a little bit of Blue Dawn dish soap with some warm water and let your piece soak in it. After a few minutes take it out and gently scrub-a-dub with a soft toothbrush. You can use a q-tip too to get the hard to reach areas. Gold & the hard stones are hard and fairly stout, but jewelry is miniature, so it should still be handled delicately & with care.
If you’re local, we are always happy to give your jewelry a deep cleaning. You can also take it to a reputable jeweler in your area & ask them to put it in the ultrasonic while you shop. If you’re more the DIY type, get a personal home ultrasonic cleaner, they’re life changing. FYI: An ultrasonic can shake out already loose stones, which is why we recommend bringing them in so we can check & tighten stones preventatively!
OPALS, PEARLS, MOONSTONES
The thing about wearing a little piece of the sea or the sky is that they’re just as moody. If you put your opal or your pearl in your closet, it’ll lose some of its life. (Seriously!) If you keep them out & in the sun, they come to life. Opal color varies with ambient temperature & humidity, and pearls react visibly to the temperature of your skin & its oils, a beautiful fact about these delicate wonders. However, chlorine (from a pool), household cleaners, skin products, even soaps can strip sensitive stones of their colors, luster, and life, so take extra good care. We think of them as having a kind of life beyond being something pretty, so treat them nice & they'll repay in kind.
Skip the ultrasonic for these softer stones. Instead, mix a little bit of Blue Dawn dish soap with some warm water and let your piece soak in it. After a few minutes, take it out and gently scrub-a-dub with a soft toothbrush.
SILVER, BRASS, GOLDFILL, VERMEIL
Silver & brass tarnish at a rate that depends upon your body chemistry. (Seriously!) Your skin oils can prevent the tarnishing, but if these metals come into contact with air, moisture, chemicals or fragrances, silver may turn dark & moody while brass develops a beautiful green patina. Maybe you like that? Cool, then keep wearing it & the smooth exposed parts will turn bright silver or brass over time while the nooks and crannies stay dark. Or maybe you don’t like that? Get a polishing cloth (Sunshine’s the best!) & get to it!
If it’s goldfill or vermeil, dance all day & night but don’t get it wet (showering, hand washing, swimming etc.) To clean, wipe gently with a damp towel & dry immediately. Store them in a soft cloth to reduce exposure to friction with other jewelry. Be a little extra with it, and it’ll be a little extra back.
FIAT LUX FINE JEWELRY WARRANTY
We are happy to help upkeep your gold or platinum jewelry over the lifetime of wear including the following: clean, tighten the prongs/setting (should they get loose over time), replace a small side stone up to 2mm or .05 ct (within 1 year of purchase, afterwards there will be a small fee), and resize (one sizing is complimentary within 1 month of purchase, there will be a small charge for subsequent sizings) and refinish/repolish your ring. For all other repairs, we will evaluate the repair needed once we have received the piece. We will confirm with you any repair costs before starting work. If we determine that the repair is needed due to a manufacturing defect, we will cover the cost. The shipping back to us is covered by the customer and we cover shipping within the contiguous U.S. to the customer after any work is done. The customer should insure their jewelry either by adding it to their homeowners / renters insurance or by jewelry specific insurance (we recommend Jewelers Mutual) to cover loss of stones, theft, significant damage, or full loss.
SILVER, BRASS, GOLDFILL, VERMEIL JEWELRY WARRANTY
For repairs and resizes, we will evaluate the work needed once we have received the piece. We will confirm with you any repair costs before starting work. The shipping back to us is covered by the customer and we cover shipping within the contiguous U.S. to the customer after any work is done.
PIERCING JEWELRY CARE & WARRANTY
It is important to be mindful of your piercing & body jewelry when doing any type of physical activity, removing clothing, showering, using towels, etc... If your jewelry is hit or snagged it can potentially loosen, pull out of your piercing, or break. Despite our greatest efforts, we can not guarantee that your jewelry will not come loose, fall out, or break. We will not be responsible for lost jewelry and will not be able to provide replacements or refunds of any kind. With proper daily care, you are not likely to experience any issues.
If your jewelry needs repair, simply bring it to the shop and we will be happy to get it fixed for you. For all repairs, we will evaluate the repair needed once we have received the piece. We will confirm with you any repair costs before starting work. The shipping back to us is covered by the customer and we cover shipping within the contiguous U.S. to the customer after any work is done. The customer should insure their jewelry either by adding it to their homeowners / renters insurance or by jewelry specific insurance (we recommend Jewelers Mutual) to cover loss of stones, theft, significant damage, or full loss.