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Accessibility Statement

Our Commitment

At Fiat Lux, we are committed to ensuring that our website is accessible and user-friendly to everyone, including individuals with disabilities. We believe all of our customers should be able to easily browse, shop, and transact online through our digital storefront.

Standards and Guidelines

To assist in achieving our accessibility goals, we continuously evaluate our website using industry-recognized standards. We actively work to conform our digital content to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with visual, hearing, cognitive, and mobility impairments.

Continuous Improvement and Assessment

Digital accessibility is an ongoing partnership and a continuous journey. We regularly review our website using both automated scanning tools and manual evaluation methods (such as keyboard-only navigation testing) to identify areas for improvement. As web standards evolve and third-party technologies update, we consistently refine our code and media to maintain a high standard of accessibility.

Third-Party Applications

Please be aware that our website utilizes third-party digital plugins, widgets, and applications (such as product reviews, wish list features, and payment portals) to enhance the shopping experience. While we strongly encourage all of our digital partners to provide fully accessible components, Fiat Lux does not entirely control the source code of these external dependencies and cannot guarantee complete compliance across third-party software.

Accessibility Feedback and Assistance

If you are having difficulty viewing, navigating, or completing a transaction on our website, or if you notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, we want to hear from you.

Please contact our dedicated support team directly so that we can assist you and document the barrier for remediation:

  • Email: info@fiatluxsf.com

  • Mailing Address: 3169 16th Street, San Francisco, California, 94103

Please specify the nature of the accessibility issue and the exact web page URL in your communication so that we can address your request as efficiently as possible. We value your feedback and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies